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HOW TO RETURN
A SKINJAY MODULE ?


DECLARE YOUR RETURN AT WWW.SKINJAY.COM

  • From your account, access your order history
  • Select the order and check the products concerned by the return
  • Indicate the reason for return if you wish
  • Click on the button "Generate a return"
  • You have a period of 30 days to return the Product (s) from the date of sending your request

PREPARE YOUR PACKAGE

  • Print your return receipt received by email
  • Carefully place the items to be returned (and their accessories) in their original packaging, undamaged and the return receipt (received by email) in your package. The module being supplied in a tear-off sheath, the state of the sheath will not question the acceptance of the goods return.

YOUR PARCEL IS READY

  • Ship your package (at your expense) via carrier of your choice
    To the following address:
    SKINJAY
    Retour Discovery Kit
    28 rue d’Enghien
    69002 Lyon, France

YOUR REFUND

  • Once your parcel received, we will proceed to the refund of your order after control of the goods in our warehouses. It will be effective within a maximum of 30 days and by the means of payment used during your order.
  • In case of depreciation of the Product resulting from handling other than that necessary to establish the nature, characteristics and proper functioning of the Product, Skinjay reserves the right to refuse the refund of the Product.

GOOD TO KNOW

If you cannot or do not wish to declare your return on www.skinjay.com, please choose: 

THE "CLASSIC" RETURN

Dear Sir/Madame,  I hereby notify you of my withdrawal for: 
The Product (s) (indicate the name written on the packaging): 
Ordered on: please indicate the order number:. . . . . 

  • Carefully place the items to be returned (and their accessories) in their original packaging, undamaged and the return receipt (received by email) in your package
  • Ship your package at your expense via carrier of your choice to the following address: 28 rue d'Enghien 69002 Lyon, France   

YOUR REFUND

Once your parcel received, we will proceed to refund of your order after control of the goods in our warehouses. This one will be effective within a maximum of 30 days and by the means of payment used during your order.